- Shipping & Delivery Policy
Shipping & Delivery Policy
SHIPPING AND DELIVERY
Carr Brothers Motorcycles uses Fastway Couriers for delivery of orders. A tracking number will be sent to you via email once your order has been shipped. The tracking number becomes available to view after 7pm AEST on the day it is updated.
- Orders less than $99.00 will have a flat rate shipping charge of $9.95 Australia Wide.
- Orders of $99.00 or over will be shipped for free Australia Wide.
- Motorcycle shipping and large items will be quoted separately by our Motorcycle Sales Team.
- Orders can take 2 to 5 business days to be despatched depending on the availability of your order.
- We cannot accept orders for delivery to post office box numbers.
Carr Brothers Motorcycles will not be held accountable for late deliveries or loss or damage relating to late deliveries, or for delivery instructions left on the order being missed or not followed.
You will have the option of having your parcel delivered without a signature (Authority to Leave). If you do not choose to give Authority to Leave instructions and no one is available to sign for the delivery, the driver will leave a card advising of the attempted delivery and advising you where the order can be collected.
Carr Brothers Motorcycles can arrange order cancellations if the items have not been shipped. If the items have been shipped Carr Brothers Motorcycles reserve the right to refuse the cancellation, or charge a cancellation fee if we are able to retrieve the items from our delivery service.